Antiqly / FAQ
Questions and answers
Antiqly FAQ: pricing, plans and accuracy
Straight answers about what Antiqly costs, how to cancel, where it runs and how far you can trust a result.
Pricing and plans
Is Antiqly free?
Antiqly is free to download, but it is a paid app: to see identification results you need a subscription or a one-time purchase. Every identification is paid. You see the plans and the price for your country before you pay.
What plans are there?
In the app you can choose an auto-renewing subscription (weekly or yearly, depending on the offer shown) or a one-time purchase that unlocks a single identification. Plans can differ between iPhone and Android.
The App Store page lists every in-app purchase Antiqly has under In-App Purchases, including older plans that are no longer offered in the app.
How much does it cost?
Prices depend on your country and the store, and they can change, so we do not list them here. The exact price is shown in the app before you confirm, and on the App Store and Google Play listings.
Why do I have to pay before I see a result?
Every identification uses paid AI and live listing searches, so we keep one honest model: free to download, paid to use, with the price shown up front.
Is the Chrome extension included in my app subscription?
No. Antiqly for Chrome has its own plans, paid through Stripe on its checkout page. A subscription bought in the iPhone or Android app does not unlock the extension.
Cancelling and refunds
Does the subscription renew automatically?
Yes. Subscriptions renew at the end of each period unless you cancel at least 24 hours before it ends. The renewal is charged within the 24 hours before the period ends.
How do I cancel on iPhone or iPad?
Open Settings, tap your name, then Subscriptions, choose Antiqly and tap Cancel Subscription. You keep access until the end of the period you paid for. Deleting the app does not cancel the subscription.
How do I cancel on Android?
Open the Google Play Store, tap your profile picture, then Payments & subscriptions, Subscriptions, Antiqly and Cancel subscription. You keep access until the end of the paid period.
Can I get a refund?
Purchases made on the App Store or Google Play are refunded by Apple or Google, not by us. On iPhone, request a refund at reportaproblem.apple.com. On Android, use the refund request in Google Play or write to us. For Chrome extension purchases, email hello@obzena.com.
I paid but the app still asks me to subscribe. What do I do?
Open the app's settings and tap Restore purchases while signed in with the same Apple ID or Google account you paid with. If that does not help, email hello@obzena.com with your purchase receipt.
Platforms
Which devices does Antiqly work on?
iPhone and iPad with iOS 15 or later, Android phones through Google Play, and desktop Chrome through the Antiqly for Chrome extension. There is no Mac, Apple Watch or web app version.
Is anything different on Android?
Identification, maker's marks, value ranges, visual matches and My Collection work the same. PDF reports and the PDF or CSV collection export are only on iPhone and iPad.
Does it work without internet?
No. Identification runs on our servers, so you need a connection. Your saved collection can be viewed at any time.
Does my collection sync between devices?
No. My Collection is stored on the device where you saved it. On iPhone and iPad you can export it as a PDF or CSV file to keep a copy.
Accuracy and results
How accurate is Antiqly?
We have not measured an accuracy rate we could publish, so we do not claim one. Results are AI suggestions. They are most reliable for common categories photographed clearly, with a readable mark. Each result shows a confidence level, and you can add a close-up of the mark and analyze again.
Where does the value range come from?
From similar items currently listed for sale, mostly on eBay. Antiqly shows the range, the average and the number of listings used. These are asking prices, not completed sales or auction results, so a piece often sells for less than the top of the range. When there are too few listings, the figure is marked as an AI estimate.
Is a result an appraisal?
No. Results are not professional appraisals and cannot be used for insurance, tax or legal purposes. For valuable pieces, ask a certified appraiser.
Can Antiqly tell if my piece is real or a copy?
No. A photo is not enough to confirm whether a piece is genuine. Antiqly may point out signs worth checking, but it does not give a verdict.
What does it identify best?
Porcelain and pottery, silver and silverplate, glass, furniture, jewelry, clocks, coins, art and most household antiques and vintage items. Results are weaker with blurry or dark photos, heavy reflections or when the mark is missing.
Privacy and account
Do I need to create an account?
No. The app creates an anonymous account in the background, so you do not give us a name, email or password.
What happens to my photos?
They are sent to our server and our AI provider only to identify the item and find similar listings. We do not keep them and do not use them to train AI. Details are in the Privacy Policy.
How do I delete my data?
On Android, open Profile and tap Delete account and data. On any device, email hello@obzena.com and we will delete the data linked to your account within 30 days.
Something not answered here? Write to hello@obzena.com. See also how Antiqly works and the Terms of Use.
